Noll Electronics LLC began as a collaboration between two engineers (Nathan Olivares and Lenno Liu) in late 2020, shortly after graduating from Georgia Tech. The company was founded in early 2021 as research and development continued on steno keyboards. More products are planned but nothing is set in stone quite yet.

Shipping Information

We currently ship all domestic (United States) orders using USPS Priority Mail (1-3 days). If USPS services your address, we can ship to you. Please give us a few days to prepare your order! Most orders should ship within 1-2 business days, but some may take up to 1 week. We have just opened up the ability to purchase two Ecostenos at a time, and will void any orders containing more (unless you’ve reached out to us specifically).

One big feature you’ll notice in packages shipped from us is our aim towards sustainability. The only single use plastics in our packages comes from the packing tape (and the unavoidable individual wrapping from the manufacturer on our cases and some cables). Our boxes and packing material are 100% recyclable.

We are still testing our ability to ship internationally, please let us know if you run into any issues! Our default DHL rates are a bit high, but for a small company like us, they’re the best we can get. We can ship internationally with USPS for about half DHLs rate, but it usually takes between 2 and 4 weeks to arrive. USPS will also charge you less in customs/import fees than DHL (seemingly anywhere from 10% to 50% less for the same item). If you order with DHL, expect to pay generally between 20% and 30% of your order total to customs fees. If you’d like to try UPS or FedEx, let us know and we can try it out.

For international orders, the buyer is responsible for any and all customs and import taxes.

International Shipping Restrictions

We may not be able to ship to Afghanistan, Bhutan, Brunei, Central African Republic, Chad, Cuba, Eritrea, French Guiana, Guadeloupe, Laos, Liberia, Libya, Martinique, Mayotte, Mongolia, Papua New Guinea, Reunion (Bourbon), Saint Pierre and Miquelon (Miquelon), Samoa, Sierra Leone, Solomon Islands, South Sudan, Syria, Tajikistan, Timor-Leste, Turkmenistan, and Yemen due to USPS service suspensions though we are still testing things with DHL.

Additionally, we cannot ship to Cuba, Iran, North Korea, Sudan, and Syria due to sanctions.

Otherwise, we should be able to ship to you!

Return & Refund Policy

All returns must be made within 30 days of receiving the product. To be eligible, the item must be defective and still be in like-new condition. You are responsible for the shipping costs for returning the item.

Please note that small cosmetic imperfections such as scratches, off-center holes, and etc. are not considered defects.

Refunds equal to the product price will be issued once we receive the returned merchandise.
We are unable to refund shipping and handling costs.

Here is a quick video going over the basics of the EcoSteno which might help you get started:

Contact

If you’d like to reach us, you can send us an email at contact@nolltronics.com or find us on discord