Noll Electronics LLC began as a collaboration between two engineers (Nathan Olivares and Lenno Liu) in late 2020, shortly after graduating from Georgia Tech. The company was founded in early 2021 as research and development continued on steno keyboards. We currently operate a small workshop where we make all our products.
We currently ship all orders to the US using USPS Priority Mail (1-3 days). If USPS services your address, we can ship to you. Please give us a few days to prepare your order!
Orders to Canada and the UK can be shipped using USPS Priority Mail International (6-10 days) or USPS First-Class Package International Service (~7-21 days, but no guaranteed time frame). Please note that First-Class Package International Service is not insured, and we are unable to take responsibility for packages lost by USPS.
Please be wary that we are currently unable to ship internationally if you are outside the US/Canada/UK. You may want to look into using a shipping forwarder in this case.
Return & Refund Policy
All returns must be made within 30 days of receiving the product. To be eligible, the item must be defective and still be in like-new condition. You are responsible for the shipping costs for returning the item.
Please note that small cosmetic imperfections such as scratches, off-center holes, and etc. are not considered defects.
Refunds equal to the product price will be issued once we receive the returned merchandise.
We are unable to refund shipping and handling costs.
Here is a quick video going over the basics of the EcoSteno which might help you get started:
If you’d like to reach us, you can send us an email at firstname.lastname@example.org