Noll Electronics LLC began as a collaboration between two engineers (Nathan Olivares and Lenno Liu) in late 2020, shortly after graduating from Georgia Tech. The company was founded in early 2021 as research and development continued on steno keyboards. More products are planned but nothing is set in stone quite yet.
We currently ship all domestic (United States) orders using USPS Priority Mail (1-3 days). If USPS services your address, we can ship to you. Please give us a few days to prepare your order! Most orders should ship within a week of ordering, but some may take up to two weeks.
International Orders ship via one of three options:
USPS Priority Mail Express International (3-5 days)
USPS Priority Mail International (6-10 days)
USPS First-Class Package International Service (~7-21 days, but no guaranteed time frame)
Please note that First-Class Package International Service is not insured, and we are unable to take responsibility for packages lost by USPS.
We are currently testing our ability to ship internationally, please let us know if you run into any issues.
For international orders, the buyer is responsible for any and all customs and import taxes.
International Shipping Restrictions
We currently cannot ship to Bhutan, Brunei, Cuba, Eritrea, French Guiana, Guadeloupe, Laos, Martinique, Mongolia, Reunion (Bourbon), Saint Pierre and Miquelon (Miquelon), Samoa, South Sudan, Syria, Tajikistan, Timor-Leste, Turkmenistan, and Yemen due to USPS service suspensions.
Otherwise, we should be able to ship to you!
Return & Refund Policy
All returns must be made within 30 days of receiving the product. To be eligible, the item must be defective and still be in like-new condition. You are responsible for the shipping costs for returning the item.
Please note that small cosmetic imperfections such as scratches, off-center holes, and etc. are not considered defects.
Refunds equal to the product price will be issued once we receive the returned merchandise.
We are unable to refund shipping and handling costs.
Here is a quick video going over the basics of the EcoSteno which might help you get started:
If you’d like to reach us, you can send us an email at email@example.com or find us on discord